We strive to achieve a great customer journey from start to finish here at Lilbits!

But if anything does not meet the standards you expect please in the first instance contact us by messenger, email or telephone to explain what has gone wrong. 

If we are unable to resolve the incident for you and you are unhappy with the outcome please make a formal complaint in writing to our email address and we will look into this for you and send you our complaints procedure so you know what to expect.

Thank you,


Sam & Sam